Mannara Chopra Calls Akasa Air Staff "Rude", Airline Hits Back

Mannara Chopra said that she was not feeling well, and the airline's staff behaved rudely with her, however, the airline has now responded.

Entertainment Desk
Written By: Entertainment Desk
Updated: February 19, 2024 | 17:30 IST
Mannara Chopra
Mannara Chopra said that she was not feeling well, and the airline's staff behaved rudely with her.

'Bigg Boss' contestant Mannara Chopra enjoys a great fan following and fans always want to know about what the actress is up to. In the latest entertainment news, Mannara Chopra has taken to X (formerly Twitter) to criticise Akasa Air, and she even called the airlines as "worst." Mannara Chopra also said that she was not feeling well, and the airline's staff behaved rudely with her. Taking to X, Mannara Chopra wrote, "The worst airlines to travel with @AkasaAir. This is my second experience with them, first time I travelled they damaged my bag and this time I’m not feeling well they ended up being rude again."

Check out the post here:

Akasa Air then responded to Mannara, saying, "We regret to hear about your experience, Mannara. We understand that our team met you at the airport and explained the excess baggage policy. Unfortunately, we won’t be able to waive the fee. We seek your understanding in this regard. Also, we'd like to address any previous concerns you may have. Please DM us the details."

However, Mannara Chopra was not pleased with this response, and she slammed the airline's staff for being "rude".

"What are you writing sir, your staff was acting rude to me. I was not feeling well this morning, I mentioned this to your employee and instead of acting nice she said you can go talk to my manager. Your manager was not even courteous enough to come and understand the issue," Mannara Chopra wrote further.

Akasa Air then came up with a long post, saying, "Hi Mannara, in reference to your travel on Akasa Air flight QP 1719 from Delhi to Mumbai on February 18, 2024, we would like to clarify the situation: 1. In accordance with our baggage policy, check-in baggage exceeding the 15 kg limit are subject to excess fees. In this instance, the checked baggage exceeded the limit, requiring excess baggage fee that was consistently requested to be waived. Our team requested your adherence to the airline policy."

"2. Seating in our front row (A+ seat) requires advance booking and incurs an additional fee which cannot be waived. As our team explained, all front row seats had been reserved by other passengers and it was not possible for us to move a confirmed seat booking. Given your request and keeping in mind how you were feeling, we accommodated you on an emergency row seat, which is also an A+ seat and has ample leg space and comfort," the airline added.

Speaking of Mannara Chopra, the actress emerged as the second runner-up in 'Bigg Boss 17'. Munawar Faruqui was declared as the winner of the show.

Mannara Chopra recently also appeared in a music video alongside 'Bigg Boss 17' contestant Abhishek Kumar. The song is titled 'Saanware'.

Post a Comment